We all make customer service mistakes. Repetitive mistakes can be the major reason for the downfall of your business. When a customer turns to you, it may be that one single small think that could turn him to your competitor. These faults need not be that big to lose a client or even ruin your business. Sometimes it's the little mistakes that will get you as a Dallas Female business owner.
So what's wrong with that picture? Bottom line - when you own a business be prepared to say you're sorry. It's part of being a successful entrepreneur. When it comes to your customers, honesty is the best policy.
Had a bad customer service experience? Stuck how to deal with such situation?
See the full article "Little Mistakes can Turn Big in Customer Service"
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